Shipping policy

Shipping Policy
Last updated: July 30, 2026

Thank you for shopping with Grabeas. This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

In case of high order volume or unforeseen delays, processing times may be extended. Customers will be notified where applicable.

2. Shipping Methods & Delivery Time

We partner with reliable courier services to ensure timely delivery.

Standard Delivery: 3–7 business days (within India)

Remote Locations: May take 5–10 business days

International Shipping (if applicable): 7–21 business days depending on destination

Delivery times are estimates and not guaranteed.

3. Shipping Charges

Shipping charges are calculated at checkout based on location, weight, and order value.

Free shipping may be offered on select orders or promotions, as displayed on the website.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor delivery status in real time.

5. Delivery Issues

We are not responsible for delays caused by courier services, weather conditions, customs clearance, or other external factors.

If delivery fails due to incorrect address or unavailability of the recipient, additional charges may apply for re-shipping.

Customers are responsible for providing accurate and complete shipping details.

6. Damaged, Lost, or Missing Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos as proof.

For lost or missing shipments, we will coordinate with the courier partner to investigate. Resolution times may vary.

We are not liable for packages marked as “delivered” by the courier.

7. International Shipping (if applicable)

Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

We are not responsible for delays caused by customs.

8. Address Changes & Order Modifications

Address changes can only be made before the order is shipped.

Once shipped, we cannot modify delivery details.

9. Contact Us

For shipping-related queries or support:

📧 sales@unioteq.com
📞 +91 97 3074 4872
📍 Unioteq Commercial Services Private Limited
Chikhalthana MIDC, Chhatrapati Sambhajinagar, Maharashtra – 431001, India

By placing an order with us, you agree to the terms outlined in this Shipping Policy.